How to fill in billing and shipping addresses

Shopping in the USA with delivery to Russia and other countries is easy and fast. Placing an order takes minimal time: just follow a few simple steps.

Choose and pay for the item in a US online store (if you have a foreign bank card);
Arrange delivery to the address of a mail forwarding company;
Once it arrives at the warehouse, arrange delivery to Russia (or another country of your choice).

Many shoppers have questions when filling in addresses, since there are two types:

Shipping address – the actual address where the order will be delivered.
Billing address – the address your bank card is linked to (i.e. the actual address of the cardholder).

While filling in the shipping address typically causes no difficulties – you only need to fill in all fields following the sample of the personal address issued in each customer's account on our website – filling in the billing address may raise questions and difficulties. We will now discuss the specifics of filling in addresses.

Example of filling in the shipping address in American stores (you can check it in your personal account):

To fill in the billing address, you need to use the address specified in the bank agreement for issuing the card. If the card is virtual, you should use the address specified in the bank agreement for opening a personal account.

So, there are three options for filling in the billing address – let's look at each:

Filling in the real billing address in an American store

Specifying a real Russian billing address when ordering from American online stores has become extremely difficult in 2025 and often results in payment being declined. However, if the store does allow this option, you shouldn't pass it up. As an example, let's take Amazon:

All fields are filled in with the real address – country, city, region, postal code, and street with house number. The only point – you should always specify the American contact phone number that we provide you.

Filling in a mixed-type billing address in an American store

If the store's address book doesn't list the Russian Federation or the country the shopper needs, a mixed-type billing address is specified. In this case: the country and state are American, and all other data is from your real billing address. If you can specify a Russian region, it's better to do so. The more data that matches your real billing address – the better.

As an example, let's take Zappos:

Using the shipping address instead of the billing address

This option is also possible and may well work when placing an order. In this case, all data is filled in the same as the delivery address, but you should be ready for the store to possibly request data verification (sending a scan of the bank agreement), or even – cancel the order.

Let's look at the example of the site 6 p.m.:

Note that situations where the card is foreign but the billing address is Russian are becoming increasingly common, especially for those who use foreign banks (for example, from Kazakhstan, Georgia, Turkey, Kyrgyzstan, etc.) but live in Russia.

What to do if you have a foreign card but live in Russia:

Specify the billing address that is linked to the card according to the bank's records (even if it's Turkey, Kazakhstan, etc.).
At the same time, do not specify Russia if it's not the address registered with the bank.
Try to make sure that the country of the card and the country in the billing address match.

If the store does not accept the country where your card is registered (for example, Georgia), you can try a mixed option:

Specify the USA as the country.
Enter the real address (street, city) from the bank agreement – even if it's in Russia.

We recommend using the first two options for filling in the billing address for orders in US online stores (options 1 and 2), and only if the order is canceled can you try entering the billing address the same as the shipping address (option 3) – for some stores, it is critically important that they match.