How to Shop on Disneystore
About Disney
Disneystore.com is the official online store for Disney-branded children's products in the US. Here you'll find a huge selection of toys based on all of this brand's cartoons, bright clothing for adults and children, as well as home goods and decor.
Let's go over how you can place an order at this store to your virtual address on your own.
How to register on Disneystore.com
Open the store's main page and in the upper right corner click «Sign in or Sign up».
A window opens in which we need to click «Join Us».
A registration form opens in front of us, which we need to fill out.
If you wish, you can subscribe to the store's promotional mailing list by checking the box next to I'd like to receive updates, special offers and other information from The Walt Disney Family of Companies.
Confirm the registration.
Choosing a product
Now we move on to directly choosing a product and placing an order. We return to the main page and look for the product we need. Let's say we need to buy clothes for our daughter for beach season. We select the «SWIM SHOP» section, within it «Swimwear & Beach Cover-ups», and the category line «Shop Girl’s Swim».
All currently available collections open up in front of us. On the left you can select additional filters by price, age, and cartoon character that the clothing should feature. Or we can simply choose a set we like on the right.
For example, we chose the following option.
Here you can check out customer reviews and, after choosing the color and size you want, add the product to the cart by clicking «Add to bag». We added the swimsuit and towel to the cart. Note that this store, like many other American and European stores, offers a personalization option. That is, for a small fee you can order a print or embroidery of initials or a name on the item. Such items are produced and shipped a bit longer than the main assortment.
We've added all the items we need, and now we move on to the cart by first clicking the cart symbol in the upper right corner. In the window that opens, we see all our items and the preliminary total cost of the order. If you know any promo code, you can add it to the order in the Promo Code line. At the same time, in the same window you can click the «View Current Promotions» link and see which codes are currently active at the store. Also, the store allows you to combine codes, if they don't mutually exclude each other under the promotion's terms.
We check the colors, quantities, and sizes and proceed to further order placement by clicking «Begin Checkout». First of all, we enter shipping information. Here you need to specify the Shipping Address (your virtual address with us, which you can find in the My address in the USA section).
We choose the shipping method. It will determine how quickly the order arrives at our warehouse. Click the «Continue to Payment» button.
The store may show you a message stating that it cannot find your suite number in the postal address database. Because of this, it asks you to verify that the data was entered correctly. Don't worry and calmly click «Use Entered Address».
In the billing address field, you can also leave the details of your virtual address and enter your payment card details.
Later the store may request payment confirmation from you. In that case you will need to send them an email using the template below to the support service address guest.services@disneystore.com.
Email template with real billing info:
Attach to the email a photo of your payment card with all digits except the last four covered.
Now we click «Review Your Order» and move on to the final step. We check all the details in the order and, if everything is correct, click «Submit My Order».
The order is placed. You should now receive an order confirmation message in your email.
